SupDropshipping customer story | Ready To Scale Plan-SupDropShipping Case Study
"The support service team are amazing"
HOW TO SCALE YOUR BUSINESS
Pro-Services With SupDropshipping
John was trying to deliver private label office products on his own, and tried to solve the problem of slow delivery and poor product quality when they were selling directly from Express before he meet SupDropshipping
ACHIEVEMENT: 10X INCREASE IN SALES ⬆
John used to take ages to process orders, but now orders can be synchronized and paid for with just a few clicks. By giving the task of product procurement to SupDropshipping, John no longer struggled to find capable suppliers. He was able to spend more time on marketing and pushing more sales into his stores ⬆.
" Hello! guys, my name is John I have been in the dropshipping industry for 2 years and in the beginning i was using plateform like Aliexpress and other plateform to fulfill my orders but when i started getting many orders i wanted to have great communication, faster shipping and great cutomer support and that wasn't the case with Aliexpress and most of the other plateform. so i decided to do a lot of research and i ended up finding SupDropshipping and since, i have been very happy because they are more in control and they master their domain. You see exactly with every details how your orders are being fulfill, when they pack your order, when they send your order, when your orders arrived and you can hold stock in one of their worldwild warehouses which is for free, so you can just buy a bulk of the products you are selling and have it in one of their warehouse and also have them ship very fast. Comparing to Aliexpress and other platform, SupDropshipping is way much better, also they have a lot of services that you can enjoy to take your business to another level. Like me, whenever i'm testing products or looking for another product and as soon i find the product that i want to test, SupDropshipping sourcing team will look for my product and usually within one or two days but sometimes within a few hours they find the product that i'm looking for at the factory and they come out with the price and shipping cost. The price per unit is always cheaper than Aliexpress that's really good and then i can send it to my customers. They have much quicker shipping times than Aliexpress and as i said you are more in control, you see everything thats happening. The support service team are amazing, if there is an order that is not being process because its stuck somewhere, they will make sure that the person in charge to handle that order is notified and being rushed to ship the order on time. They will put you in contact with other department like the pre sales department in order for you to get solution on what you are facing more faster. They are very helpful and always respond to your text or call, of course with every agent there is something that may happen in one way or another but i never had any bad experience with SupDropshipping, also when the package doesn't arrive they send back a new one for free and you have to wait a little bit until the shipping time is really too much or if the product is broken or its a wrong product they always send a new one free of charge which is i think a great service. "
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