• November 4, 2023

How Long Does Temu Take to Ship: Guide on Temu Shipping Time

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How Long Does Temu Take to Ship

The shipping time is an important factor to consider when you make a purchase on Temu.

Temu is a US-based online marketplace that was launched in Sept 2022. Not far back then, this marketplace has gained increasing popularity thanks to its heavy discounts on a variety of products. The Temu app has boasted more than 100 million downloads as of April 2023.

On Temu, you can easily find discounted items at incredibly low prices. The question is, how long do you need to wait for your orders? That is, how long does Temu take to ship them?

This article will cover everything about Temu shipping time.

Where does Temu ship to?

Temu is headquartered in the US, but it is available in various countries and regions currently. It not only ships locally but also to other parts of the world.

Check where Temu delivers in the following table.

BulgariaNew Zealand
CanadaNorthern Mariana Islands
Czech RepublicPhilippines
FinlandPuerto Rico
GreeceSaudi Arabia
JordanThe Republic of Cyprus
KoreaUnited Arab Emirates
KuwaitUnited Kingdom
LatviaUnited States (including the Virgin Islands)
LithuaniaVirgin Islands
The countries and regions where Temu delivers to according to Temu’s website

If you are not sure whether Temu ships to your location, you can add a product to the cart and check it when editing your shipping address.

Edit your shipping address to check if Temu ships to your location
Edit your shipping address to check if Temu ships to your location

How long does Temu take to ship?

How long Temu takes to deliver depends on various factors. Typically, it takes 6 to 20 days for Temu to ship an order for Standard Shipping. If you opt for Express Shipping, the delivery time will be shorter, and you can receive your order within 4 to 9 days. In most cases, packages arrive between 5 to 14 business days whichever shipping method you choose.

Shipping methodCostsShipping time
Standard shippingFREE on almost all orders6 – 20 days
Express shipping$12.90 for orders that cost less than $129.00
Free for orders that cost not less than $129.00
4-9 days
Data from Temu.com

Though Temu is based in Boston, the majority of products come from China. It usually takes a longer time for delivery from China than the US.  

When you buy from Temu, you can check the estimated delivery time on the checkout page and plan accordingly.

For example, I want to buy this hoodie for my birthday on November 10th. I filled in my address and selected Standard Shipping, as it is free of charge. Then, the website displayed the estimated delivery date for my order as being between November 9th and November 14th. This means that I would need to wait 7 to 12 days for my order to arrive. I’m not sure if I can receive this hoodie on my birthday. So, I decided to switch to Express Shipping, which promised delivery between November 9th and November 10th. The expedited delivery option boosted my confidence to place the order, even though I had to pay a shipping cost.

The hoodie I want to buy from Temu will arrive between Nov 6th and Nov 10th for Express shipping
The hoodie I want to buy from Temu will arrive between Nov 6th and Nov 10th for Express shipping

Temu shipping costs

Temu offers free shipping on almost all orders shipped with Standard Shipping. If your total order amount reaches $129, free shipping is also available to you for Express Shipping. Otherwise, you will be charged $12.90 for their shipping service.

Factors that affect Temu shipping time

How long does it take for Temu to ship? It could be affected by various factors.


The destination has an impact on Temu shipping time. It typically takes a shorter time to ship an order to a prosperous city like New York than a remote location. Plus, how far the destination is from the supplier can affect the delivery time too.

Shipping method

Temu delivery time varies by shipping methods. Standard Shipping needs 6 to 20 days for delivery while Express Shipping only takes 4 to 9 days.

Product availability

If the item you purchase is in stock, the supplier can package it and send it to the carrier soon. As a result, your order will be delivered earlier.  

Order processing time

Order processing time can impact how soon you get your item, especially for customized products. The faster your supplier processes the order, the earlier Temu can deliver it.

Weather conditions

Whether Temu ships your order by air or by sea, it may be affected by weather conditions. For example, air flights are sometimes delayed on a stormy day. So the delivery time for your order will be extended meanwhile.

Shipping carriers

Temu shipping times can be different with different shipping carriers. From my experience, DHL ships faster than other logistics companies mostly.  

Holiday events

Shipping is often slow during a holiday event such as Black Friday and  Christmas, especially for overseas delivery. Online sales tend to surge during the holiday season. Shipping goods in time is challenging for logistic companies.

How to track your Temu orders?

Tracking your order is important to ensure it arrives within the promised time.

Temu provided tracking information for nearly all orders. After you place an order from Temu, you will get a tracking number when it is ready.

With this tracking number, you can check your order status in multiple ways.

Temu website or app  

Tracking your order within the Temu website or app is the easiest way. When there is something wrong with the order, it is convenient for you to contact Temu customer service.

Here are the steps you can take on Temu.com.

Step 1. Sign in to your Temu account

Go to Temu.com and click on “Sign in” on the top

1. Go to Temu.com and click on Sign in on the top

Step 2. Select the order you want to track

Click on “Your orders” and select the order you plan to track

2. Click on the button Your order and select the order you plan to track
Source: Temu

Step 3. View tracking information

Click the “Track” button and check the shipping status and estimated delivery time.

3. Click the Track button and check the shipping status and estimated delivery time.
Source: Temu

The website or app of your shipping carrier

Pasting the tracking number on the shipping carrier’s website or app is a great method to track the shipping status too.

For example, if your shipping carrier is UPS, you can click “Tracking” on the UPS homepage and enter the tracking number to track your package.

Track your order with UPS

Order tracking software

Another way to track the order status is using third-party order tracking software, such as 17track, Track123, and Parcel Panel.

Take 17track for instance. You paste the tracking number into the search box and click the track icon. Then you can see detailed shipping info for the order. Their system detects the shipping carrier automatically. But sometimes it may fail to do that. In this case, you can choose the carrier manually by clicking “Carrier”.

Track your order using order tracking software like 17track

How to handle delayed orders on Temu?

Your Temu orders may be delayed in some cases. It happens probably because the item needs a longer time to process, or the package is stuck or lost in transit.

You should contact Temu’s customer service once you find the order will not arrive before the estimated delivery date. If your package arrives late because of long processing times or slow shipping, you can choose to wait for another several days. Temu issues $5 to your account for Standard Shipping, and $13 for Express Shipping if your order doesn’t arrive within the promised time. Alternatively, you can request a refund and refuse the parcel upon delivery.

However, if you are told that your order is lost, you can ask Temu to send you a replacement or you request a refund directly. Receiving the new order will take more time.

How to return items on Temu?

the process to return an item on Temu
the process to return an item on Temu

Temu allows you to return the item within 90 days of your purchase if you are not satisfied with it. Most items on Temu can be returned. Those not eligible for returns are included below.

  • Clothing items that are worn, washed, damaged, with tags, packaging or hygiene sticker removed or in an incomplete set
  • Items that are labeled as non-refundable
  • Free gifts

The first return for every order is free of charge. The subsequent returns will be charged a $7.99 shipping fee.

Here is the process to return items on Temu.

  1. Sign in to your account
  2. Click “Your Orders”
  3. Click “Return/refund”
  4. Select the order you want to return
  5. Select your return and refund methods
  6. Print your return label and ship the package to Temu
  7. Temu receives the package
  8. The refund is credited to your original payment account

Tips to get faster delivery on Temu

Tips for faster delivery on Temu

If you want to get faster delivery on Temu, these tips could be helpful.

Choose Express Shipping

Though Standard Shipping is free, it takes a longer time to deliver. To receive your order earlier, you can opt for Express Shipping. When your item costs not less than $129, you are exempt from shipping fees. So you can buy all the items you need at once to reach the minimum order amount.

Make sure your address is correct

You must ensure that your shipping address is correct and complete. If there are any errors or missing information in the address, you will have to wait longer to receive your package.

Order earlier during a shopping event

Experienced sellers often start sales earlier before a shopping event. You don’t have to wait until the exact days to place orders. Buy your stuff earlier and the delivery will be smoother.

Stay up to date with the shipping status

One of the important tips for getting your item earlier is to stay up to date with your order status. After the tracking number is uploaded, check the shipping status regularly. If any issue occurs, contact Temu’s customer service immediately.

Frequently asked questions

1. Is Temu safe to use?

Temu is a legitimate company and it is safe to use in most cases. Temu launched the Purchase Protection Program to ensure the safety of your purchase. You are eligible for a refund whenever you encounter the following problems.

  • Your order is not as described on the detail page
  • Your item arrives damaged
  • Your item arrives late or it doesn’t arrive

2. Where does Temu ship from?

Temu is based in Boston, US. However, the majority of Temu products are shipped from China. This is one reason why Temu is so cheap in comparison other US-based marketplaces like Amazon or Wish.

3. Does Temu always have free shipping?

Temu offers free shipping for almost all Standard Shipping orders. Express Shipping orders that reach $129 in total can also be shipped for free. But if your order amount doesn’t meet the threshold, you will bear a $12.90 shipping fee.

4. Does Temu ship internationally?

Temu ships to various countries and regions currently. They include major markets around the world like the US, the UK, France, Spain, Germany, Australia, Netherlands, and so on.

5. Why is my Temu order taking so long?

Temu delivery time can be affected by various factors, such as the destination, product availability, and order processing time. Sometimes, weather conditions and holiday events can also impact the shipping time. To receive your package in time, you should keep an eye on the shipping status. Once any delay occurs, contact Temu customer service to find out the reason and ask for a reasonable solution.


How long does Temu take to ship? It depends on multiple factors.

Usually, it takes 6 to 20 days for Temu to ship an order for Standard Shipping, and 4 to 9 days for Express Shipping.

Though Temu is a US-based online marketplace, it ships most products from China. Overseas delivery may take a longer time than shipping locally. You should track your order in time and stay updated on the shipping status. Once something wrong goes with your order, reach out to Temu’s customer service for any reasonable solutions.

If you are considering an alternative to Temu, you may try Sup Dropshiping. With a vast network of suppliers, we provide a wide selection of products at wholesale and manufacturing prices. What sets us apart from Temu is that we offer various customization choices. You can add your logo, brand name, or slogan to an item. You can also private label the product, or print it on demand. Our US warehouse service allows you to get your item within 3 to 5 days.

Register now to start your journey with Sup Dropshipping!

About the Author


May is a blogger at Sup Dropshipping with over 5 years of experience in eCommerce. May’s passion for eCommerce drives her to stay updated on the latest trends and share her expertise with you through her blog. In her spare time, she likes to read a novel or chat with friends.

40 responses to “How Long Does Temu Take to Ship: Guide on Temu Shipping Time”

  1. Halim Avatar

    Why dont ship to Bosnia and Herzegovina?

    1. Jack Han Avatar
      Jack Han

      Hello, unfortunately Temu does not ship to Bosnia and Herzegovina, but Sup service is covered!
      If you are selling online and your targeting market include Bosnia and Herzegovina, we can help to ship your products!

      1. Dina Avatar

        Are you planning to start shipping to Bosnia and Hercegovina?
        And why are you not shipping to Bosnia?

        1. Jack Han Avatar
          Jack Han

          Hello Dina,
          We can ship to Bosnia and Hercegovina, please contact your personal agent for more information.

          1. Dina Avatar

            I’m asking about Temu… Are you planning to start shipping to Bosnia ? I can’t even open homepage Temu from Bosnia ..

          2. Jack Han Avatar
            Jack Han

            Hi Dina,
            You may reach Temu customer support to check for more information.

  2. PIlar Avatar

    Me parece una aplicación magnífica y Hay muchas cosas para ver. Yo soy de GIRONA, . PILAR VIDAL COLOM, DE GIRONA CAPITAL. 610601075

  3. Sandra Long Avatar
    Sandra Long

    Where is my order.

    1. Jack Han Avatar
      Jack Han

      Hi Sandra, it’s easy to login to your Temu account and check your order status.
      You can find how to do that in our post.

  4. Donnie Denny Avatar
    Donnie Denny

    An Email from Temu informed me my order was shipped. This was on January 4. Today, January 8, USPS once again said my order was in preshipping in Atlanta Georgia awaiting package. What is taking so long?

    1. Jack Han Avatar
      Jack Han

      So sad to hear that. Please comment again later and let us know how long it takes to arrive!

  5. Ghehioueche danielle Avatar

    Envoyer moi etiquette pour envoyer le paquet

    1. Jack Han Avatar
      Jack Han

      Bonjour, désolé mais je ne vous comprends pas très bien.
      Si vous souhaitez honorer les commandes, veuillez contacter votre agent à https://www.supdropshipping.com/chat

  6. Shartan Barrett Avatar
    Shartan Barrett

    I placed my order on 11-18-2023 and it’s already been paid for, confirmation number:
    The last update I received about my order it’s in Reno on 12-15-2023. Tracking number;
    I’ve contacted you many time and have gotten nothing. Since I can’t get a refund can I get some kind of credit. Even better I’d prefer to receive my order. Please help me!

    1. Jack Han Avatar
      Jack Han

      Hello Shartan, I think you can contact Temu support, and create a complaint ticket.

  7. Shartan Barrett Avatar
    Shartan Barrett

    I have also tried contacting Military support@military.com
    The payment went to
    Geloruy@outlook.com and still without any resolution.

    1. Jack Han Avatar
      Jack Han

      Hi Shartan, thank you for sharing your experience and tried methods.
      We hope you can get back your payments soon.

      1. Shartan Barrett Avatar
        Shartan Barrett

        As of 2-17-2024 I still haven’t resolved my problem. Being told the same thing, it’s called the run around. Keep getting asked to have patience. It’s been since 11-17-2023 and I’ve shown enough.

  8. Miao Avatar

    Hello! Do you ship to Peru? I want to send my friend gifts from your store

    1. Jack Han Avatar
      Jack Han

      Please contact your dedicated agent via live chat. She will tailor the best shipping method to you.

  9. Jacqueline Matturro Avatar
    Jacqueline Matturro

    Hello. I would like to know if Temu already ships to South America? Preferably, Argentina? Thank you

    1. Jack Han Avatar
      Jack Han

      Hi Jacqueline, as far as I know, Temu cannot ship to Argentina for now.
      You may try to visit Temu website for future updates.

    2. Toni Avatar

      Hi me and my fiance are going on holiday on June the 16th 2024 I want to get all our clothes etc on Temu, but an really worried if we will get the stuff in time 😬 as it will be all our clothing, should I risk it ? I’m in the uk and it’s the 11 of may now & we’re going holiday 16 June ,?please could anyone give me there opinion please , very appreciated thanks. Toni from uk 🙂

      1. Jack Han Avatar
        Jack Han

        Hello Toni,
        You could take reference from the estimated arricing time on TEMU, and you may also try other ecommerce platforms if you are worried about TEMU shipping time.

  10. telma Avatar

    mi pedido YA llegara fuera de fecha, ?que debo hacer??

    1. Jack Han Avatar
      Jack Han

      Hola Telma,
      Lamento escuchar eso, pero ocurre un accidente de latencia.
      Puede intentar comprar otro mismo artículo sin conexión si lo necesita con urgencia, o esperar a que llegue ese artículo.

  11. Joy Monalisa kabagabo Avatar
    Joy Monalisa kabagabo

    It’s now 8 days and I’m getting worried reading the comments..I already ordered and paid for it online.. you guys take long..so frustrating

    1. Jack Han Avatar
      Jack Han

      Hi Joy,
      I feel sorry for your experience.
      Maybe next time you can try to purchase items from another store which ships faster.

  12. Joy Monalisa kabagabo Avatar
    Joy Monalisa kabagabo

    Where is my order..

  13. Dayeday4 Avatar

    Hello,I have a ebay store in United States and I have cj droppshipping and experiencing ship time between 7 to 10 days and can you droppship with less time here in Chicago illinois if so how can I droppship with you!

    1. Jack Han Avatar
      Jack Han

      Hello, thank you for contacting Sup Dropshipping!
      We can offer US domestic shipping service within a week for some certain categories.
      Please contact your personal agent for more infomation.

  14. Graciela z Alonso Pire Avatar
    Graciela z Alonso Pire

    Por Favor ya hace más de 20 días q estoy esperando
    Los otros artículos q pedí y solo me llegó la pesita y unos pulsos nada más a y el removedor del aparato q pedí de hacer cremas para pasteles hilos elásticos para hacer pulsos y otras cosas q ahora no recuerdo no quiero reembolso quiero lo q pedí pues lo necesito y ya pagué ese dinero por FAVOR AYÚDENME a q llegue mis artículos gracias

    1. Jack Han Avatar
      Jack Han

      Hola graciela,
      Gracias por compartir su experiencia de compra.
      Puede comunicarse con el servicio de atención al cliente de Temu para verificar el estado de envío de su pedido.

  15. Graciela z Alonso Pire Avatar
    Graciela z Alonso Pire

    Hola por favor hice varios pedidos y solo han llegado dos me faltan dos más yo no quiero Reembolso quiero por favor me manden lo q pedí hilo elástico de hacer pulsos un aparato de cocina de hacer mezcla para pasteles y otras cosas q no recuerdo ayúdeme a q me lleguen los artículos hace más de 20 días gracias mi dirección es 7450 Miami Lakes apartamento C209. Miami Lakes 33014 gracias

  16. Helena Avatar

    Mam pytanie, jeśli w jednym dniu złożę 2 zamówienia osobno na ten sam adres wysyłacie 2 paczki , czy 1? Pozdrawiam

    1. Jack Han Avatar
      Jack Han

      Cześć Heleno,
      Nie jestem pewien, jak to robią w Temu, ale jeśli kupujesz w Sup, będziemy codziennie podsumowywać Twoje zamówienia i wysyłać je w jednej paczce.

  17. Jorge Altamirano Avatar
    Jorge Altamirano

    De haber sabido que ésto pasa, también tengo problemas de que no me llegan los productos y ya va mas de un mes, el que esta contestando aquí realmente no da ninguna solución, como si uno no ha hecho nada por conseguir respuestas, pésima atención por aquí; se me hace que esta tienda en línea es fraude.

    1. Jack Han Avatar
      Jack Han

      Hola jorge,
      Algunas tiendas de terceros en Temu no son tan confiables. Preste atención a las reseñas de la tienda antes de realizar compras la próxima vez.

  18. Natalia Avatar

    Buen día! Tienen envíos a Uruguay cierto?
    Use la app, los precios me salen en $ (pesos), nuestra moneda local. Aunque entiendo no debería pasarse el total del equivalente a USD 200 para poder traerlo cierto?
    Pero el precio final del pedido no me muestra costos adicionales que pudiera haber en aduana etc, por lobq no veo el último precio en realidad. Podrían comentarme al respecto? Y decirme q tipo de cambio $-usd toman? Gracias!

    1. Jack Han Avatar
      Jack Han

      Buenos días Natalia,
      Temu tiene su propio sistema para cambiar la moneda de USD a su moneda local. No estoy seguro de si aceptan tarifa fija. Lamento no poder ayudar con eso.
      Si no está seguro de que el vendedor haya cobrado costos adicionales, comuníquese con el servicio de atención al cliente de Temu para obtener ayuda.

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